Episode 9

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Published on:

11th Jun 2020

Now to Next with Nick Nanton Feat. Chris Voss

Chris Voss is the CEO and founder of The Black Swan Group Ltd, a best-selling author, and the FBI’s former lead international kidnapping negotiator. Host Nick Nanton discusses Chris’ national best-selling book, Never Split the Difference, the attributes that make a master negotiator, and empathy’s effect in business negotiations. 

Timestamps:

  • 2:40: Should you split the difference?
  • 3:53: Why compromise often doesn’t work out
  • 6:36: Oprah Winfrey — the negotiator
  • 9:19: Tactical empathy and strategies used
  • 12:02: In a kidnapping, who has the upper hand?
  • 1408: Social dynamics that affect decision making
  • 18:15: Chris’ work in Haiti
  • 20:31: "The favorite or the fool" concept
  • 26:42: Labeling — but not in an accusatory way
  • 30:33: Taking a job for mercenary reasons
  • 33:39: The two magic words of “that’s right” in a negotiation
  • 35:54: Perspective will get you to the answer you’re looking for
  • 37:49: The benefits of asking “no" oriented questions
  • 41:00: When the door opens, the game is on


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About the Podcast

Now to Next with Nick Nanton
On Now to Next, Nick Nanton sits down with specialists from all walks of life to discuss what’s happening right now in their prospective field, and where the future lies for a positive tomorrow.
Fifteen-time Emmy Award Winning Director/Producer, Nick Nanton, has become known for telling stories that connect. Why? Because he focuses on the most fascinating subject in the world: PEOPLE. As co-founder of the largest personal branding agency in the world, DNA: The Dicks + Nanton Celebrity Branding Agency®, representing more than 3000 clients in 60 countries around the world, Nick learned the art of storytelling through helping his clients tell their stories in order to share their unique gifts with the world. On Now to Next, Nick sits down with specialists from all walks of life to discuss what’s happening right now in their prospective field, and where the future lies for a positive tomorrow.